FAQ’s

How much does the policy cost?

Option A – If purchased before the event (pre-Lost):

The basic policy costs £8,000 + 12% IPT

Total premium payable £8,960 

Option B – If purchased after the event:

£25,000 + Insurance Premium Tax (IPT) at 12% + Broker Fee £5,000+ VAT = £34,000 

You will be charged a success fee equal to 7.5% plus VAT of the crypto recovery, this fee is payable on completion of the recovery and payable to M2 Recovery Ltd (option A & B).

What is insured?

Our unique Crypto Assets recovery policy covers the Legal Fees and Disbursements that You incur in connection with recovering Crypto Assets that You have lost as a result of fraudulent misappropriation by a third party.

Reasonable Prospects of Success

Means a written certificate from Your Solicitor within the claim form which provides a professional assessment of prospects of successfully recovering the Crypto Assets which are the subject of the alleged fraud. The prospects assessment must be at least 60% for coverage to apply and any such legal assessment will be relied upon by the Insurer. It must show a percentage and not a range. The legal assessment must also provide the Insurer with prospects of successfully obtaining and recovering a costs order (and therefore securing a return of legal fees and disbursements.)

What is not insured?

  • Any Covered Loss where there is a related allegation against You involving:
    • Dishonesty;
    • Failure to include the claim on a tax declaration; 
    • Malicious falsehood;
    • Offences under part 7 of the Proceeds of Crime Act 2002  (money laundering offences).
  • Any costs and disbursements ordered against You in the proceedings.
  • Any loss arising from or relating to the financial failure, liquidation, bankruptcy, insolvency, receivership or administration of any Exchange.
  • Any loss as a result of currency exchange rate fluctuation at the time of settlement.

How Do I make a Claim?

E-mail your enquiry to [email protected]

A member of M2’s legal team will contact you to begin the process of recovering your stolen crypto assets.

Are there any restrictions?

This policy shall terminate immediately:

  • Upon exhaustion of the Limit of Indemnity by payments made under this Policy.
  • If Your Solicitor with good reason refuses to continue to act for You.
  • You dismissed Your Solicitor without good reason, or You withdraw from the claim without Our agreement, cover will end immediately unless We approve the appointment of another Solicitor in substitution.
  • Your Crypto Assets have been withdrawn / encashed or sold by You.
  • One Covered Loss has been indemnified by Us.